What is your turnaround time and hours of operation for customer service inquiries?

You can reach us at the following support channels:

  • Customer service mailbox: support@mdbm.uk
  • Customer service hotline: 1-818-918-4466

For inquiries, please expect a response from our customer care team within 1 business day. 

We are available to assist you from Monday to Friday, 9AM to 5PM PST.  

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